Business Class Concepts -

Business Class Concepts: View Response #7

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Indicate your satisfaction with our Business Class seat on the wide-body fleet of A340s and A330s.

	Extremely Dissatisfied		Average		Extremely Satisfied
	1	2	3	4	5	N/A

Satisfaction with the features and attributes of our current Business Class seat.

Additional comments about the seat features and attributes (likes and dislikes).

The seats are fine.... IF they are in working condition. At least half the time I fly the seats are not adequately operable.

Please indicate the factors that influence your decision to fly with SAA in Business Class.

Seat Comfort (length and width); Cabin Layout (forward facing 2x2x2 configuration)); Cabin Service; Frequent Flyer Programme; Previous experience with SAA

As a regular traveller, please tell us which airline has the best Business Class seat in your opinion and why?

Please list the TOP 10 features and attributes of a Business Class seat that are critical for your comfort and well-being when travelling on long haul sectors.

Seat/bed width; Seat/bed length; Seat bed comfort (mattress); Control positioning: seat controls, headset jack, power ports; Privacy around the seat space; Connectivity, Wi-fi & 3G (at a fee); Private stowage space around seating area; Large TV screen (15+'"); Gate to gate in-flight entertainment (entertainment stays on); Gate to gate seat recline

How often do you fly on long haul sectors in Business Class?

3 Monthly

Indicate your your gender.

Male

Indicate your age category.

31-40 yrs

Indicate your figure type.

Medium

Indicate your height.

Tall